Staff selection has never been more important - organisation growth and even survival can be dependant upon it. If you make a bad appointment, training may not remedy it and termination can be a painful and costly exercise! This two-day workshop covers all the critical skills you need to ensure you attract, select and retain the best staff.
analyse
what exactly do you want?
- managing the resignation
- the real cost of staff turnover
- the value of exit interviews
- vacancy analysis
- exploring replacement options
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legalities
are you on the right side of the law?
- the Human RIghts Act
- the Privacy Act
- the Employment Relations Act
- the Clean Slate Act
- what you can and can't ask
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attract
how will you get the best to apply?
- reaching the right applicants
- encouraging them to apply
- meeting the applicant's needs
- best use of application forms
- answering 'tricky' enquiries
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shortlist
how will you screen the applicants?
- determining your selection criteria
- method advantages & disadvantages
- using a shortlist grid
- assessing applications fairly
- triangulate your methods
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interview
how will you best prepare?
- reverse interviewing
- preparing the interview panel
- whanau interviews
- interview stages
- interviewer bias
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question
what will you ask?
- question types
- designing behavioural questions
- taking notes
- assessing answers
- interview practice
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select
what process will you use to decide?
- the assessment grid
- contacting referees
- structured referee checks
- you don't have to appoint
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offer
how to make an offer they can't refuse
- making an offer
- being prepared to negotiate
- tying up the loose ends
- giving applicants feedback
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induct
how will you help them fit in?
- get prepared!
- the first day, week & month
- establishing shared expectations
- the importance of early feedback
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